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Courses>Other IT & Software>IT Support /Desktop Support/Service desk/ interview Prep
IT & SoftwareIT Support /Desktop Support/Service desk/ interview Prep
Price:Paid
Length:115 questions
Content type:video
level:beginner
Updated:19 February 2024
Published:22 August 2022
Similar courses
Opportunities
Courses>Other IT & Software>IT Support /Desktop Support/Service desk/ interview Prep
IT Support /Desktop Support/Service desk/ interview Prep
4.0 (2.4k)
115 questions
2391 students
What you will learn
1Prepare for IT support Engineer/Desktop Support /Service Desk Interview.
2Get full knowledge and skills of IT support Engineer Tier one area
3Get ready to pass your Technical interview
4covered all IT support section : Software, Hardware ,Network ,Active Directory ,Troubleshooting
Target audiences
1Beginner who looking for Tier one IT support/Desktop Support/Service Desk Positions
2people who want to expand their IT knowledge
3People who want to change their current IT Support position
4Anyone who is going to face IT Support interview
Requirements
1only PC
FAQ
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
Description

Are  you looking for IT support Tier one  job ? Are you ready for Technical interview? Do you need to built your skills on IT Filed ? if yes , then you are in right course . here you will find everything you need to pass your technical interview. I have designed this course based on Questions and answers which covered all area that related to Technical support / Desktop support and service desk including Examples and real life scenarios 

These questions and answer suitable for job hunter and people who stuck in technical  interview . I have divided this course as below:

ITIL and Ticketing system :  ITIL, service request , incident , problem ,Workaround ,SLA and Ticketing System including Real life scenario

Active Directory : Domain, Workgroup, Domain controller, OU , how to reset password , create user account , RSAT tool....ect

Network: IP address , DNS, DHCP,Proxy server ,NAT router , switch ,Firewall , Antivirus , VPN , Network printer ,OSI model , ports number ,TCP/IP ....etc.

Outlook and backup : How to configure outlook ,OST file , PST file ,Archiving and outlook tool...etc

Troubleshooting :  Strategies to Troubleshoot issue ,  Network issue , hardware issue , software issue , security issue...ect


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Careertail
Courses>Other IT & Software>IT Support /Desktop Support/Service desk/ interview Prep
IT & SoftwareIT Support /Desktop Support/Service desk/ interview Prep
Price:Paid
Length:115 questions
Content type:video
level:beginner
Updated:19 February 2024
Published:22 August 2022
Similar courses
Opportunities
Courses>Other IT & Software>IT Support /Desktop Support/Service desk/ interview Prep
IT Support /Desktop Support/Service desk/ interview Prep
4.0 (2.4k)
115 questions
2391 students
What you will learn
1Prepare for IT support Engineer/Desktop Support /Service Desk Interview.
2Get full knowledge and skills of IT support Engineer Tier one area
3Get ready to pass your Technical interview
4covered all IT support section : Software, Hardware ,Network ,Active Directory ,Troubleshooting
Target audiences
1Beginner who looking for Tier one IT support/Desktop Support/Service Desk Positions
2people who want to expand their IT knowledge
3People who want to change their current IT Support position
4Anyone who is going to face IT Support interview
Requirements
1only PC
FAQ
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
Description

Are  you looking for IT support Tier one  job ? Are you ready for Technical interview? Do you need to built your skills on IT Filed ? if yes , then you are in right course . here you will find everything you need to pass your technical interview. I have designed this course based on Questions and answers which covered all area that related to Technical support / Desktop support and service desk including Examples and real life scenarios 

These questions and answer suitable for job hunter and people who stuck in technical  interview . I have divided this course as below:

ITIL and Ticketing system :  ITIL, service request , incident , problem ,Workaround ,SLA and Ticketing System including Real life scenario

Active Directory : Domain, Workgroup, Domain controller, OU , how to reset password , create user account , RSAT tool....ect

Network: IP address , DNS, DHCP,Proxy server ,NAT router , switch ,Firewall , Antivirus , VPN , Network printer ,OSI model , ports number ,TCP/IP ....etc.

Outlook and backup : How to configure outlook ,OST file , PST file ,Archiving and outlook tool...etc

Troubleshooting :  Strategies to Troubleshoot issue ,  Network issue , hardware issue , software issue , security issue...ect


Similar courses
Opportunities
Make the most out of your online education
Careertail
Copyright © 2021 Careertail.
All rights reserved
Quick Links
Get StartedLog InAbout UsCourses
Company
BlogContactsPrivacy PolicyCookie PolicyTerms and Conditions
Stay up to date
Trustpilot